Returned goods:

- The wrong type, model as you order.
- Not enough quantity, not enough as in the order.
- External conditions such as tearing, peeling, used, etc.
- The goods are defective, not up to the quality or objectively damaged.

In case of not changing or paying:

- Return the wrong product, not the goods of Thien Thao.
- The product has expired.
- Products returned with errors arising from the transportation from the customer to the flower.

Commitment to quality

In order to keep the prestige with customers and for Hoa Thinh Company, we are committed to all goods are genuine, 100% genuine. If you can prove that your purchase is from fake goods during the purchase or use process, we will double the value of the product.

- To avoid risk, please carefully check the package before signing

Time & procedure of return

When requesting a return, please contact:

Email: info@website500k.com
Hotline: 0839500500
Address: 54/8A Nguyen Binh Khiem Street, Ward DaKao, District 1, Ho Chi Minh City.

a. The time allowed to exchange or return the goods

- In areas within HCMC: within 07 days by date on the delivery invoice.
- In other provinces: within 07 days of the date of receipt of the return or postal service.

b. Reimbursement procedures

- Packing all products into the bag or box that Thien Thao sent to you. Please specify the reason for each product you wish to exchange or pay on the sales invoice with the product.
- Goods can not be exchanged or returned without the invoice attached.
- The fee will be paid by the customer.
- After receiving the goods, Hoa Thien Thao Company will respond to you or actively contact you to solve problems (if any). We look forward to receiving your support and suggestions; To improve the service and bring satisfaction.